Publications

The following publications have been developed and implemented by South West Community Transport. These publications are examples of what we believe to be Best Practice within our organisation.

South West Community Transport provides access to the following publications so that individuals may have an insight into the running and operations of South West Community Transport

While all care has been taken to ensure the material in these publications is correct, South West Community Transport Inc. cannot be held legally responsible by other parties for any issues arising out of unauthorised use of these publications.  Individuals should obtain legal advice on an individual basis following the final writing of their own publications. 

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Client Publications  

               - Client Brochure

               - Client Newsletter March 2013

               - Vietnamese Client Newsletter March 2012 

               - Chinese Client Newsletter March 2012 

               - Client Complaints Procedure  

               - Client Consultation Report  2011

               - Client Consultation Social Outings Report  2008

              -  Client Information Booklet

               - Certificate to Travel form 2010

               - Taxi Provider Survey 2008  

               - Self Drive Hire -  wheelchair accessible vehicle

               - Young People with Disabilities Transport Needs Report 2007                     

 

Organisational Publications   

               -  Annual Report 2011

               -  Annual Auditors Financial Report 2010
               -  Board of Management Portfolios

               -  Constitution              

               -  Client Profile and Statistical Information 2011 - 2012

               -  Isolated Group Transport Report 2009

               -  Mission and Vision Statements

               -  Organisational Profile 2011

               -  Organisational Questionnaire Report 2008  

               -  Organisational Structure

               -  Organisational Survey 2008 

               -  Policy Manual

               -  Procedure Manual

               -  Policy and Procedure - O.H.& S. Manual  

               -  South West Community Transport Brochure

               -  Strategic Plan 2009 - 2012  

               -  Training Room Hire Package

               - Macarthur Transport Plan - Draft

Travel Training Project          

               - Travel Training Brochure

               - Travel Training Referral Form

               -  Handy Hints for travelling on Public Transport  

               -  Guide to getting out and about 2008

               -  Travel Training Pilot Project Report 2007 

                          

Taxi Voucher Project

               -  Taxi Voucher Project

               -  Taxi Voucher Service Agreement 

               -  Taxi Voucher Survey 2009 

               -  Taxi Voucher Exit Policy  

             

Staff Publications

               -  Financial Administrator Employment Package 2012

               -  Driver Hand Book

               -  Driver Grading Process

               -  Driver Information Power Mobility Devices 

               -  Emergency Evacuation Procedure

               -  Multi Enterprise Agreement  2012

               -  Staff Newsletter

               -  Volunteer Brochure - Jump on Board 

               

Vehicle Publications

               -  Best Practice Guidelines for Vehicle Purchasing 

               -  Vehicle Evacuation Procedure 

               -  Vehicle Hire by External Providers

               -  Vehicle Seating Capacity